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Step Up Inn

541 Washington Ave
West Haven, CT - 06516
(866) 933-7045

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Last-Modified: 2023-11-14 22:59:21

The Step Up Inn is a 12 bed premium home for women in all stages of recovery, located in West Haven Connecticut. We have women in all phases of recovery ranging in age from 18-70. Their goal is to provide a safe, structured, nurturing environment where women will gain back the things that they have lost in life by setting short and long term goals. Some women choose to stay for a few weeks, others longer it is completely up to you! We offer connections to after care services such as IOP counselors, psychiatrists, and any other help they may need. The house is positioned just a few blocks away from a twelve step program which many of their clients choose to take part in. There are also several churches in the area that offer meetings and daily sober beach get-together. The Step Up Inn is managed with mandatory morning meetings, AA/NA mandatory outside meetings as well as daily breathalyzer tests and random urinalysis tests. At The Step Up Inn, we pride themselves on having among the best standards anywhere in the state of Connecticut, which is one of the reasons we receive such positive reviews from their successful clients and industry peers.   As part of their sober living plan we offer in-house group and individual Counseling, weekly Life Skills Group, Yoga, and Massage Therapy. The Step Up Inn provides a safe and productive journey back into the world, clear and free of substance. Their phones are open 24/7, their normal office hours are 8:00 AM to 5:00 PM but you can reach someone at 866-933-7045 anytime. Their costs vary depending on the room, call to discuss.

Step Up Inn

Important Top Tips Before Applying

If you Interested in applying to Step Up Inn, we recommend that you call them and find out some answers to some or all of the below questions:

  • What type of housing do you offer? Is it shared or private housing? Is it furnished or unfurnished?
  • What are the length of stay requirements? How long can I stay in the program?
  • What kind of support services do you offer? Do you offer job training, case management, or other support services to help me achieve permanent housing and self-sufficiency?
  • What are the rules and policies? Are there any rules or policies that I need to be aware of, such as curfews, visitor restrictions, or substance abuse policies?
  • What is the cost of the program? Is there a monthly fee? Are there any other costs associated with the program?
  • Is the program accredited or licensed? This will help ensure that the program meets certain standards of quality.


In addition to these general questions, you may also want to ask more specific questions about the program, such as:
  • What is the staff-to-resident ratio? This will give you an idea of how much support you can expect from staff.
  • What is the success rate of the program? How many residents have gone on to achieve permanent housing and self-sufficiency?
  • What are the cultural competency practices of the program? Is the program staffed by people who are culturally competent and able to meet the needs of a diverse range of residents?
  • How does the program ensure the safety and security of residents? What safety measures are in place?
  • What is the process for resolving disputes? Is there a clear and fair process for resolving disputes between residents and staff?

User questions & answers

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What is your current addiction OR problem that you are seeking help for? How long have you had this issue?

What is your current addiction OR problem that you are seeking help for? How long have you had this issue?

Have you used a transitional housing resource before?

Have you used a transitional housing resource before?

Have you used this locations services before? What is your opinion of it?

Have you used this locations services before? What is your opinion of it?

Do you have any experience with the office personnel? How were they?

Do you have any experience with the office personnel? How were they?

Do they take ex felons?

Do they take ex felons?

Comments

2019-04-01 17:46:11

Step UP Inn in CT involved in misleading practices- This sober house my daughter moved into after a detox program did not disclose information regarding the financial obligation to the family. They told the family it was a standard agreement, no lease, one month's rent, one month's security deposit of $1,000 each. When my daughter relapse after 4 days and I asked for the security deposit back, that is when they told me they had my daughter sign a 60 day commitment. When I tried to contact the owners to refund the security deposit, they would not return my calls or letter of intent to take the issue to small claims court. It has been since November and I have not heard back from the sober house. Unfortunately, we do have experience with other sober houses and this has not been the practice. My issue is that I was never told of any 60 day agreement or I would not have chosen this house, relapse was likely and I would not have put $2000.00 out if I had been told about this agreement they had her sign. Withholding this information did not allow me to make an educated decision regarding our choice of sober houses, and I believe they knew this. Families dealing with drug addiction know one thing, you can't bet on how long your loved one will stay clean. I could use some help bringing this fraudulent practice to the forefront to dissuade this fraudulent practice.

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